Return Policy
Return Policy
At ANAYASMART, we want you to be fully satisfied with your purchase. If you are not satisfied, you may request a return under the conditions below.
Returns
You have 7 days from the date of delivery to request a return. Items must be unused, in original condition, and in original packaging.
Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods
- Personal care items
- Items marked as non-returnable
- Digital products
Refunds
Once we receive and inspect your returned item, we will notify you. If approved, your refund will be processed within 5–10 business days to your original payment method.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Contact Us
If you have any questions about returns, please contact us at:
Email: info@anayasmart.com
